How To Recover Your Lost or Forgotten Pag IBIG MID Number

Losing your Pag-IBIG Member Identification (MID) number can be frustrating. This unique number is important for transacting with Pag-IBIG Fund and checking the status of your membership and contributions. Fortunately, recovering your lost or forgotten MID number is fairly straightforward if you follow the right steps.

What is a Pag-IBIG MID Number?

The Pag-IBIG MID number is a unique 12 or 15 digit number that identifies your membership with the Pag-IBIG Fund. This is assigned to you once you become a Pag-IBIG member through either voluntary or mandatory membership registration.

This number is different from your Pag-IBIG loyalty card number. Your MID number is used to identify and track your membership status and contributions as per the Pag-IBIG Contribution Table guidelines. You need it for transactions like payments, checking balances, applying for loans and claiming benefits.

The Pag-IBIG Contribution Table is important for Employed, Self-Employed, Voluntary as well as Overseas Filipino workers to keep track with the latest contribution brackets and avail fund membership benefits.

Why Do You Need to Recover Your MID Number?

There are several reasons recovering your MID number is critical:

  • To pay your monthly Pag-IBIG contributions
  • To check the status of your membership or accumulated value and history of contributions
  • To apply for a Pag-IBIG multi-purpose or housing loan
  • To update or renew your membership details
  • To apply for benefits like insurance claims, retirement claims, etc.

Without your MID, you cannot transact or check the status of your membership and contributions. Hence, recovering your forgotten number is vital for taking advantage of the benefits you are entitled to as a member of the Pag-IBIG Fund.

How to Request for Your Lost Pag-IBIG MID Number

If you have forgotten or lost your MID number, don’t fret. There are step-by-step procedures you can follow to obtain or recover your Pag-IBIG number.

Check Payment Receipts

Your payment receipts will contain your Pag-IBIG MID number. So, check the receipts or stubs from your previous contributions to Pag-IBIG to see if you can recover your MID number from those documents.

Check Your Loyalty or ID Cards

Your Pag-IBIG loyalty and membership program ID cards also contain your actual MID number. So, try to locate those cards and your full MID should be printed on them. If you cannot find these cards, proceed with the following steps:

Request Your Employer

If you are a member under mandatory coverage (employed), inform your employer you have lost your MID number and request they provide it to you. Since they facilitate remittance of your monthly Pag-IBIG contributions to the fund, your employer should have your MID number on file. You can also request your employer to check your contribution records or payment history documents where your MID number is likely to be present.

Call the Customer Hotline

You can call the 24-hour Pag-IBIG customer hotline number at 02-8-855-3399 or send an email to [email protected]. Provide details like your full name, date of birth, mobile number and address.

The call center staff can assist you to recover your lost MID number immediately through a verification process. So it is essential you have the correct personal details on hand when calling to ensure quick resolution.

Visit a Pag-IBIG Branch

For effective in-person assistance, proceed to the nearest Pag-IBIG Fund branch office. Bring at least one valid original ID for identity verification and fill up the Member Data Forms. The staff will conduct a search and provide you with your recovered MID number immediately.

Register for Virtual Pag-IBIG Portal Access

You can recover your Pag-IBIG number by registering for online membership access through the Virtual Pag-IBIG platform.

This portal allows you to set up your account by providing personal details, then facilitates activation of services through email and SMS. Once verified, you can access personalized services like requesting account details with your MID number or resetting your online account credentials.

Guidelines for Safe Keeping Your MID Number

Once recovered, be sure to properly store and safeguard your Pag-IBIG MID number to avoid a repeat of losing this crucial membership detail. Here are helpful guidelines:

  • Save your MID number on your phone contacts or secure digital notes
  • Take a photo or photocopy of card/documents that show your MID
  • Keep payment receipts and stubs containing your MID number together in a file
  • Bookmark or save the Virtual Pag-IBIG login page for easy access
  • Memorize your number by creating associations or repeating sequences

Additionally, make use of your MID or loyalty card number for transactions like payments, queries and loan applications to familiarize yourself with the number.


Losing your Pag-IBIG MID can create challenges when processing important membership transactions with Pag-IBIG Fund. Fortunately, with multiple options like checking documents, calling customer support or visiting a branch, recovering your forgotten number is straightforward. Once you retrieve your MID, remember to safely store it for quick access and hassle-free fund membership.

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